Unable to download from the Microsoft Store


If you are having issues downloading games or software from the Microsoft Store, the following fix may resolve your problem:

  1. In your Shadow, open Command Prompt as administrator.  
    • Click the search button next to the Start menu
    • Type in "Command Prompt"
    • Right click the Command Prompt app
    • Click "Run as administrator"
  2. Type/paste in “fsutil behavior set DisableEncryption 0” and press enter.
  3. Restart Windows for the setting to take effect.
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