Minimum requirements for Shadow

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Shadow is capable of performing just like a high-end gaming PC, but its performance depends on your device and internet connection. In this article, we’ll clarify several requirements to use Shadow, including:

 

Available regions

Shadow’s current service area covers France, the United Kingdom, Germany, and select areas in the United States. To see if Shadow is supported in your state, see the United States map on the Shadow website. Shadow is launching nationwide to the United States in October.

If you’re outside of our service areas, you may not receive the best experience, and we recommend waiting until Shadow is available in your area. We'll announce new service areas as we continue to grow.

 

Internet connection

Your internet connection has several factors that may determine how well Shadow will run for you. If Shadow is available in your region, your connection should meet the following:

  • Download speeds of 15Mb/s (ping less than 50ms)
  • 5GHz WiFi frequency
  • Ethernet connection recommended

The further you are from our available regions, the faster your download speeds should be. If you're not sure what your download speeds are, your Internet Service Provider may have a tool you can use to test your connection.

 

System requirements

You can access Shadow using your own personal devices, such as a computer, phone, tablet, or Android TV. We generally recommend using Shadow on a device manufactured in 2011 or later. To see requirements for your operating system, refer to the table below.

Note: Shadow does not support devices or hardware manufactured before 2011. Computers, including PCs and Macs, must have a GPU (Graphics Processing Unit) installed.

 

WINDOWS

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MAC OS

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ANDROID

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  • Windows 7 or newer, 32-bit or 64-bit
  • Processor from 2012 or newer
  • GPU required
    • NVIDIA GPU recommended
    • AMD GPU from 2012 or newer supported
  • macOS 10.10 or newer
  • Macbook or iMac from 2011 or newer
  • GPU required
  • Android 7.0 Nougat or newer
  • Smartphone from 2016 or newer


Don't see your operating system? Contact a Support hero for advice. For additional requirements and recommendations, see our Beginner’s Guide

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Comments

74 comments
  • Hello! i live in sweden and i want to try your service. Is it possibel to use it in sweden?

  • Hello Tobias,
    Shadow is not available in Sweden yet.
    Even if it is possible to connect from Sweden, you will most likely experience an important latency, making Shadow hard to use for gaming.
    Stay tuned on our social media to get the latest expansion news !

  • Hi, do you have any email i can use?

  • Hello Tobias,
    What do you need an email for ?

  • Could I play Fortnite with shadow software in Ireland?

  • Hello Alex,
    You can indeed use Shadow from Ireland, feedback from there are great.
    You just need a stable 15Mb/s internet access.
    However, depending on where you live in Ireland, you could experience a bit of latency if you are far.

  • When will it be available in sweden?

  • Hello Jesper,
    We don't have any precise date to share yet, but Sweden is part of the next countries to get access to Shadow in the near future.

  • Hello.
    I am interested in using the service but I see Israel is not supported.
    Is it possible to buy your service and if so, will it be terrible/ how bad will the lag be if any?
    Also, will the service be available in Israel any time soon?

    Thanks in advance.

  • Hello Ofri,
    Shadow is indeed not available in Israel yet, and we didn't run any tests from there so I won't be able to tell you if the service will run well or not.
    You will most certainly experience lag from there so I cannot recommend it to you, nor preventing you from trying though.

  • Ok thank you.
    Will it be available in Israel any time soon if at all?

  • Our goal is to replace every computer in world, so we will eventually get to Israel, but it is not part of the short term road yet.

  • hello,
    is the service supporterd in the netherlands

  • Hi! Does it make sense to try your service from Russia if my ping to London is 60 ms and download speed is over 30 Mbps?

  • Hello Freaky,
    The service is not available in the Netherlands yet, but it will be soon, stay tuned !
    As for many countries it is of course possible to log into a Shadow account from the Netherlands but the experience won't be optimal and there is no localisation in Dutch whatsoever.

    Hello Stepan,
    Shadow only has servers in Paris and soon in Amsterdam. There is no servers in London yet. So you might want to retry your speed test. Also, 60ms of ping and more really depends on your expectations. We can't recommend this kind of results as it won't be optimal at all. However, nothing prevents you from trying and giving us your feedback !

  • Hello ! What about Poland ? I tried liquidsky, servers were in Frankfurt and it worked like a charm. Will it be able to play without any problems if i choose Deutschland or UK?

  • Hello Michał,
    As for my previous answer, we are not available in Poland yet, and you will probably have great latency using Shadow on the Paris data center from Poland.
    However we will open a new data center in Amsterdam soon, so if you really want to try with a German account I suggest you wait for the new data center and for the sales to be open again.

  • Hello Captain Obvious
    Are you available in Bulgaria?
    Jean

  • Hello Jean,
    Same answer as above.
    FYI : we are currently available in France / UK / Germany / California / Belgium / Switzerland / Luxemburg
    Stay tuned for next countries ! See you on our social networks !

  • Hello,, i just want to know before buy ,, if i live in NYC and i use the California area,, its gonna work or they are gonna be some lag?? Or slow connection?

  • Hello Windel,
    Again, same answer as above, if you have the proper internet connection you will have a smooth image in full HD but with great latency from NYC.
    I suggest you wait for an East Coast dedicated data center !

  • Thanks so much ,, I'll wait!

  • Hi,

    Is there any plans to expand to Singapore?

  • hi, i just wanted to ask when shadow will be available in spain or is i there already?

  • Hello Dhanish,
    There is yet no plan to expand to Singapore yet, but it is part of our future goals !

    Hello James,
    Shadow is not available in Spain yet, but it is part of our short term European expansion plan, so stay tuned in the coming months !

  • Do you know when this may be available in Florida.

  • Also wondering if it will run smooth in florida currently. Or if I should wait.

  • Hello guys,
    Tests were not yet conducted from Florida.
    I suggest you wait for official tests and results.
    You can try it out yourself but your experience will most likely not be optimal.

  • Are they plans to cover the rest of the United States or are you guys just staying on the coast? Don't leave us in the midwest out! Also is there a way to test our ping to your servers so we could get an idea of the latency we might have?

  • We will of course expand to the whole country as soon as we can !

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