Your graphics drivers seem to be outdated. Please update them and try again.

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Important note: This article is addressed to Shadow Windows app users.

If you encounter the following error message: "Your graphics drivers seem to be outdated. Please update them and try again.", it means that your graphic card drivers are not up to date so your computer cannot properly execute the Shadow app.

To avoid this problem, please update your graphic card drivers by searching for them on your graphic card provider website. (Example : If you have a NVIDIA card, you can find the drivers for your graphic card on the NVIDIA website)

If the problem persists, please contact Shadow Support with a DxDiag added to your request to make it easier for our agents to identify and quickly solve the problem.

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