Xbox One controller with Shadow

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Xbox One Controller with Shadow

This article will show you how to connect your Xbox Controller to Shadow.

In most cases, you can simply plug in your Xbox controller and it will work. If it does not work, see the guides below that are relevant to your situation.

Contents:

 

 

Shadow Box

Wired

The controller will work natively with the Shadow Box. Simply connect the controller to a USB port on the back of the case using a micro-USB cable.

It may be necessary to download drivers:

  • Right click on the Windows logo at the bottom left of the screen
  • Click on "Device Manager"
  • Right click on your controller and click on "Update Driver"

Native Bluetooth

There is no Bluetooth built into the Shadow case

Bluetooth via dongle

Use a USB Bluetooth dongle (image below):

49.png

  • Plug the USB dongle into the back of the case
  • Turn on the controller (press the Xbox button)
  • Press the sync button next to the micro-USB socket until the Xbox button begins to flash
  • Now press the sync button on the wireless dongle (you can see it on the side of the dongle in the picture above)

If the connection is not possible, first perform the above manipulation from a local computer to associate the controller and the dongle before trying again from the Shadow Box.

 

Windows

First, make sure you do not have Shadow open. You should always sync before opening Shadow so it can recognize your newly connected device.

Wired

The controller will work natively with the Windows. Simply connect the controller to your computer via USB.

It may be necessary to download drivers:

  • Right click on the Windows logo at the bottom left of the screen
  • Click on "Device Manager"
  • Right click on your controller and click on "Update Driver".

Native Bluetooth

See Microsoft’s guide on how to do this with the built-in Bluetooth functionality of your computer or laptop.

Bluetooth via dongle

Use a USB Bluetooth dongle (image below):

49.png

First, make sure you do not have Shadow open. You should always sync before opening Shadow, so it can recognise your newly connected device.

  • Plug the USB dongle into your computer
  • Turn on the controller (press the Xbox button)
  • Press the sync button next to the micro-USB socket until the Xbox button begins to flash
  • Now press the sync button on the wireless dongle (you can see it on the side of the dongle in the picture above)

Note: If you lose connection at any point, please go through the above steps again.

 

Android

First, make sure you do not have Shadow open. You should always sync before opening Shadow so it can recognize your newly connected device.

Wired

Connect the controller to the micro-USB or USB-C port of your Android smartphone or tablet using a micro-USB cable and an OTG cable. You will need to check if your phone is compatible for such a connection. Below is an OTG cable.

48.png

Native Bluetooth

Using the built-in Bluetooth of your Android smartphone or tablet:

  • Turn on Bluetooth on your device in “Settings”
  • Turn on the controller (press the Xbox button)
  • Press the sync button your Xbox controller
  • Wait until the Xbox controller appears and click it to sync both devices together 

 

Mac

First, make sure you do not have Shadow open. You should always sync before opening Shadow so it can recognize your newly connected device.

Wired

The controller should work by simply plugging it into your Mac.

Native Bluetooth

Using your Mac’s built in Bluetooth functionality:

  • Turn on Bluetooth on your Mac in “Settings”
  • Turn on the controller (press the Xbox button)
  • Press the sync button located near the Micro-USB port on your controller
  • Click on the controller to associate it with your device47.png



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Comments

2 comments
  • Seems like the xbox one controller is not being recognized when using a mac. I followed the instructions in here but no luck. Is there anything I'm missing. I have a wired controller and just plugged it in before opening shadow. The game doesn't recognize the gamepad.

  • Hello Edwin,
    It mostly seems like your Mac doesn't recognises the controller.
    Maybe try a bluetooth controller, or contact the Customer Support.

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