Reduce latency on my Shadow


Latency is a term used to explain how long it takes data to travel from point A to point B. The word itself is commonly used to describe when your Internet connection is "slow" or "lagging". Your Internet connection largely determines whether or not you'll experience latency, and can affect how well Shadow performs. In this article, we'll lend you several pieces of advice to help you avoid latency and get back to using Shadow.

Want to hear a joke about latency? Wait for it.

Connect your devices

  • Use an Ethernet cable. WiFi connections can be unstable.
  • Use a wired mouse or keyboard. Wired connections tend to be more effective.
  • Use devices that support Bluetooth 4.0 or higher. Older bluetooth devices might be unstable.
  • Check your wires. Make sure they are in good condition. Look for frays, kinks, and tears.
  • Test wired devices on your local computer to ensure they work.

Boost your Internet speed

  • Disconnect or turn off devices that are not in use. More devices use more bandwidth. 
  • Adjust Shadow's bandwidth usage. From the Shadow launcher, click Connection to change bandwidth. Make sure it matches your Internet connection's capacity or try increasing the value.
  • Unplug peripheral devices like microphones or webcams. These devices require a good internet connection and create latency if the connection is not stable enough.
  • Enable H.265 from the Shadow launcher. H.265 is recommended for older devices or lower bandwidth connections (20Mbps or less). It's known for compressing data, allowing it to pass through faster.

Configure your devices

  • Configure your resolution and refresh rate and make sure they match your monitor. This optimizes the use of Shadow and your internet connection. Check our Beginner's guide for help.
  • Install games directly onto Shadow instead of using external or cloud storage. External and cloud storage require a strong internet connection.
  • Disable V-sync in games. The V-Sync option consumes more GPU.
  • Update your software. Check for Windows 10 and NVIDIA driver updates. Updates can improve performance, increase security, and resolve known issues.
  • Follow our dos and don'ts. Refer to our Beginner's Guide and our Not recommended for Shadow articles.
  • Disable your local GPU (graphics processing unit). Your GPU may be competing for resources or conflicting with Shadow.

Still experiencing latency? Never fear! Email our underdogs at



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